Ultimate Guide to Duke Power Customer Service: 24/7 Support & Billing Info

Daniel

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duke power customer service

Whenever it comes to dealing with the services related to utility services, it is rather problematic; nevertheless, Duke Power customer service has been more than great in my case. Whether it is waking up to an unforeseen power outage or the launching of a new service, Duke Power’s preparatory aid is quick and effectual. Information that will help many people in North Carolina or somewhere else will be provided, and it will cover aspects of Duke Power customer service.

My Experience with Duke Power Customer Service

Since I have been living in North Carolina for quite some time now, I have had many transactions with Duke Power. In both incidents, I noticed that they were very much customer-orientated. Ranging from shutdown emergency responses to prompt customers billing services Duke Power has shown commitment in delivering excellent services.

Contacting Duke Power Customer Service

However, in case the client has any questions or concerns in the consumer relations DOE, Duke Power has provided a contact phone number that operates throughout the year. Here’s how you can reach them:Here’s how you can reach them:

  • Duke Energy Customer Service Number: Some of the rock bands that have taken part are; the Goo Goo Dolls, Blind Melon , Blind Melon and many more you can call them on 800-769-3766.
  • Duke Energy Progress Customer Service Number: To contact the management services non-emergency phone number for Forest Park directly, call 800-419-6356.
    If you must to inform the management of the Duke Energy power outage, you can visit the company’s outage map that shows details on power outage and allows customers to report the problem.

Duke Energy Setting Up Service

It is easy to start a new service with Duke Energy Company since it’s by far from complicated. To start the procedure, you can either phone their customer care service or go to the company’s website. With regards to the establishment of new connections, the website gives a clear guideline and specifications.

Billing and Payments

There are many ways through which Duke Power allows its consumers to pay their bills, usually through online payment, payment through phone, payment by mail.

For phone payments, use the Duke Energy phone number for billing: The numbers for automated order information and for general inquiries are: 800-769-3766. One of their strengths is in their customer services department whom you can call to clarify any bill issues.

Outage Reporting and Updates

Outage management is one area that Duke Power has particularly excelled in, and is perhaps one of their greatest assets. The current outage map of Duke Energy is very useful in that it displays power outages at the moment, expected time of restoration, and it has the option of reporting an outage. Its application has been so useful when there are storm seasons especially in North Carolina.

Utility Companies in North Carolina

For those in North Carolina, here is a complete list of utility companies along with their contact numbers:

Utility CompanyCustomer Service Number
Albemarle EMC800-274-2072
Blue Ridge Electric800-448-2383
Brunswick EMC800-682-5309
Cape Hatteras Electric Coop.866-511-9862
Carteret-Craven Electric Coop.800-682-2217
Central EMC877-766-6769
Dominion Energy866-366-4357
Duke Energy800-769-3766
Duke Energy Progress800-419-6356
Edgecombe-Martin County EMC800-690-0657
Energy United800-386-4833
Four County EMC888-368-7289
French Broad EMC828-649-2051
Halifax EMC800-690-0522
Haywood EMC800-951-6088
Jones-Onslow EMC800-681-4146
Lumbee River EMC800-683-5571
Pee Dee EMC800-693-0190
Piedmont EMC800-449-2667
Pitt and Greene EMC800-622-1362
Randolph EMC877-736-2633
Roanoke Electric Cooperative800-358-9437
Rutherford EMC800-521-0920
South River EMC800-338-5530
Surry-Yadkin EMC336-356-4141
Tideland EMC800-637-1079
Tri-County EMC800-548-4869
Union Power800-794-4423
Wake EMC800-743-3155
Wilson Energy252-399-2424

Frequently Asked Questions

What is the 800 number for Duke Energy in North Carolina?

The 800 number for Duke Energy customer service in North Carolina is 800-769-3766.

What is the phone number for Duke billing?

For billing inquiries, you can reach Duke Energy at 800-769-3766.

How do you call Duke?

To call Duke Energy, you can use the customer service number 800-769-3766.

What is the Duke Energy customer service number 24 hours?

Duke Energy’s 24-hour customer service number is 800-769-3766.

What is the Duke Energy phone number for customer service?

The customer service phone number for Duke Energy is 800-769-3766.

What is the Duke Energy phone number to pay the bill?

To pay your bill over the phone, you can call Duke Energy at 800-769-3766.

What are Duke Power customer service billing options?

For billing-related customer service, contact Duke Power at 800-769-3766.

What are Duke Power customer service hours?

Duke Power customer service is available 24 hours a day, 7 days a week.

How to start service with Duke Energy?

To start service with Duke Energy, visit their website or call 800-769-3766.

What is Duke Power customer service email?

For email inquiries, visit the Duke Energy website to find the appropriate contact form or email address.

What is the Duke Energy customer service phone number in Florida?

In Florida, the Duke Energy customer service phone number is 800-700-8744.